FAQ

19) The privacy and security guarantee?


Privacy Statement for our web site : Fleurop - Interflora has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our web site. We use the IP addresses of our visitors to help diagnose problems with our web site, and to administer our website. Our site requires "cookies" to keep track of your current shopping cart. The cookie itself does not contain any personal data and is merely an identification code that permits our site to find your records again when you proceed to the next step of your purchase. Information about your cookie is deleted from our servers 24 hours after you leave our website. We do not forward any personal information of our customers to third parties. Our site uses an order form to order products and services. Contact information from the order form is used to deliver orders and order confirmations to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. It is not used to send out separate mailings or information about our company. Our reminder service stores your name, e-mail address, first and last name to notify you about upcoming birthdays or other events. Contact information from the reminder service registration is also used to send mailings and information about our company to you if you choose to receive it. Users may opt-out of receiving future mailings in the reminder service registration and at a later time; see the choice/opt-out section below. We do not store our customer's credit card numbers on our servers. Credit cards are billed immediately at the end of an order process through an encrypted on-line connection with the credit card processing companies. Special care has been taken to prevent your browser from storing pages with credit card numbers in your browser's internal cache on your hard disk. Critical areas of this server (for instance when you have to enter your address and credit card number during the order process) are secured by an encrypted connection between your browser and our web site.