11) How do I know if my order got fine delivered?


Fleurop-Interflora guarantees each order to be delivered on the requested delivery date during the regular local opening hours of the florists. If by any reason the order cannot be filled you will be contacted by our customer service as soon as the florist reported his delivery problem.

Thus, if you do not hear or read from us you may be assured your order got delivered in the fresh and personal way guaranteed by Fleurop-Interflora. If you know that the order did not reach its delivery destination you may contact us and claim a non-delivery with your order- number as reference.